FAQs

Q: What products does Skinalia offer?
A: Skinalia offers a range of beauty and personal care tools including facial rollers, blackhead vacuums, eyelash curlers, and head massagers.

Q: How can I place an order?
A: Simply browse our products, add items to your cart, and proceed to checkout. We accept payments through Bank Alfalah's secure payment gateway.

Q: What are the delivery charges?
A: Free shipping on orders over Rs. 3,500. Standard delivery charges apply on orders below this amount.

Q: How long does delivery take?
A: Orders are typically delivered within 3-7 business days across Pakistan.

Q: What is your return policy?
A: We accept returns within 7 days of delivery if the product is unused and in original packaging. Please contact us at support@skinalia.store to initiate a return.

Q: Can I cancel my order?
A: Orders can be cancelled within 24 hours of placing the order. Contact us at support@skinalia.store for cancellation requests.

Q: How can I contact Skinalia?
A: Email: support@skinalia.store | Phone: +92 326 2851468 | Address: Gali Dr Aziz Momin Abad, Sheikhupura, Punjab, Pakistan